The most successful businesses of the future will be those that will rapidly offer new products and services, quickly integrate new technologies, and quickly respond to evolving customer needs. Agility, flexibility, and strong relationships tailored to customer needs and driven by data, will be key.
Large, inflexible systems will be a greater obstacle to success than ever before.
Legacy billing and CRM systems present challenges that are not easy to overcome. Doing so requires a deep understanding of your current business processes, defining and implementing new ones that align with your strategic goals and new business systems built for flexibility and change.
I offer years of experience leading business systems integrations with deep experience of complex billing, billing-CRM integration, workflow design, and software development.
Some of the services I offer include:
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Requirements analysis and workflow mapping to help identify inefficiencies, gaps in your current systems, and capabilities to support future growth
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Requirements definition to support scoping and systems selection
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Project management, or project guidance/consultation to internal project leaders